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Privacy Policy

Last Updated: 15.12.2024

Note: Ordy is currently in beta testing. While we strive to provide a seamless experience, there may be occasional issues. We appreciate your patience and encourage you to contact us if you encounter any problems. Our team is always ready to assist you!

Welcome to Ordy

Your privacy is important to us, and we are committed to protecting the information you share with us. This Privacy Policy outlines how we collect, use, and protect your data when you use our website and services. By accessing or using Ordy, you agree to the terms outlined below.

1. Information We Collect

  • Account Information: Username, email address, and password when you create an account. We also collect your profile avatar and timezone preferences.
  • Reminder Data: Reminder names, dates, times, and timezone information you create using our Ordy Reminders app.
  • Timer Data: Timer names, creation dates, status progressions, and notes you create using our Ordy Timers app.
  • Parcel Tracking Data: Package tracking numbers, carrier information, and delivery status updates you enter in our Delivery Manager app.
  • Work Management Data: Job tables, work hours, schedules, and project information you create using our Ordy Jobs app.
  • AI Chat Data: Messages you send to our AI assistant and responses received (for SILVER and GOLD subscribers).
  • Telegram Integration: Optional Telegram user ID, username, and connection status if you choose to connect your Telegram account for notifications.
  • Two-Factor Authentication: TOTP secrets and backup codes if you enable 2FA for enhanced security.
  • Usage Analytics: Browser type, IP address, operating system, subscription usage patterns, and feature access logs to improve our services.
  • Payment Information: Subscription purchase records, payment amounts, and transaction status (processed securely through PayPal).

2. How We Use Your Information

  • Core Services: Process and store your reminders, timers, parcel tracking, and work management data to provide our productivity tools.
  • AI Assistant: Process your chat messages to provide intelligent responses and assistance (SILVER and GOLD subscribers only).
  • Notifications: Send reminder alerts, timer notifications, and delivery updates via email and optional Telegram integration.
  • Subscription Management: Track your subscription status, usage limits, and payment information to provide appropriate access levels.
  • Security: Use 2FA data and login information to secure your account and prevent unauthorized access.
  • Personalization: Customize your dashboard, app access, and user experience based on your subscription tier and preferences.
  • Analytics: Analyze usage patterns to improve app performance, add new features, and optimize user experience.
  • Customer Support: Respond to your inquiries, troubleshoot issues, and provide technical assistance.

3. Sharing Your Information

  • Third-Party Services: We work with trusted service providers to support Ordy's operations, such as cloud storage providers.
  • Legal Compliance: We may share information if required by law or to protect the rights and safety of Ordy and its users.

4. Your Rights

  • Access and Update: You can review and update your personal information via your account settings.
  • Data Deletion: You may request account deletion along with associated data by contacting us.
  • Communication Preferences: Opt-out of non-essential communications at any time.

5. Data Security

We implement advanced security measures to protect your information. While we take every precaution, no system is completely secure. Please use Ordy responsibly.

6. Cookies and Tracking Technologies

We use cookies to enhance your experience and analyze site performance. You can manage cookie settings in your browser preferences.

7. Third-Party Links

Ordy may contain links to external websites. Please review their privacy policies before sharing your data, as we are not responsible for their practices.

8. Changes to This Policy

We may update this Privacy Policy as needed. Updated versions will be posted on this page with a revised "Last Updated" date. Your continued use of Ordy indicates your acceptance of the changes.

9. Ordy Applications & Features

  • Ordy Reminders: Smart reminder system with custom date/time settings, timezone support, and notification management.
  • Ordy Timers: Multi-day timer tracking with status progressions, stage-by-stage organization, and complex event management.
  • Delivery Manager: Package tracking system for monitoring parcels from any carrier with real-time updates and arrival notifications.
  • Ordy Jobs: Work management tool for creating custom job tables, tracking work hours, and exporting data to Excel, PDF, or CSV.
  • Ordy HUB: Central hub for accessing all applications and managing your productivity ecosystem (SILVER and GOLD subscribers).
  • AI Assistant: Intelligent chat assistant for productivity help and task management (SILVER: 10 messages/day, GOLD: 100 messages/day).
  • Calendar Integration: Built-in calendar system for viewing and managing upcoming events and reminders.
  • Telegram Notifications: Optional integration for receiving reminders and updates via Telegram messaging.
  • Two-Factor Authentication: Enhanced security with TOTP-based 2FA support for account protection.

10. Subscription Plans & Payment Policy

  • FREE Plan: Available forever at no cost. Includes 3 reminders, 1 timer, calendar access, and basic features. No payment required.
  • SILVER Plan: $9.99/month. Includes 10 reminders, 8 timers, 10 AI messages per day, Ordy HUB access, calendar access, and Telegram notifications.
  • GOLD Plan: $19.99/month. Includes 50+ reminders, 50+ timers, 100 AI messages per day, full Ordy HUB access, calendar access, Telegram notifications, and priority support.
  • App Purchases: Additional apps like Delivery Manager ($15) and Ordy Jobs ($30) can be purchased separately for one-time access.
  • Payment Methods: All payments are processed securely through PayPal. We do not store your payment information directly.
  • Subscription Management: You can upgrade, downgrade, or cancel your subscription at any time through your account settings. Scheduled downgrades take effect at the end of your current billing period.
  • Auto-Downgrade: Paid subscriptions (SILVER/GOLD) automatically downgrade to FREE when they expire to prevent continued access without payment.
  • Refund Policy: Refund requests are reviewed on a case-by-case basis. Contact us for assistance with billing issues.

11. Contact Us

If you have any questions or concerns, please reach out to us. We are always here to help!

Thank you for choosing Ordy. We are dedicated to helping you organize your time efficiently!